How to find a verified interstate mover

Do these six checks before you sign anything. They take about 15 minutes and use free federal records.

1. Get the USDOT number

   Interstate movers must be registered with FMCSA. Ask for the USDOT number (and MC number) in writing. A company that won't give one is a red flag.

2. Look it up on SAFER

   Enter the number on the FMCSA SAFER Company Snapshot. Check the legal name matches the company you're talking to and that the USDOT status is active.

3. Check carrier vs broker

   Under "Operating Authority", "Motor Carrier of Household Goods" means it can haul your goods. "Broker of Household Goods" means it arranges moves that another company performs. A broker isn't automatically bad, but you should know who will actually show up.

4. Confirm insurance

   From the SAFER snapshot, open the licensing and insurance details to see whether required coverage is on file.

5. Check complaints

   Search the mover in FMCSA's household goods search. If something goes wrong, you can file in the National Consumer Complaint Database.

6. Get a written estimate and know the 110% rule

   A non-binding estimate must be in writing.

   • At delivery: the mover cannot require more than 110% of a non-binding estimate (or 100% of a binding one), plus any services you added later and limited impracticable-operation charges capped at 15% of other charges.
   • Pay that, and the mover must deliver: anything else is holding your goods hostage (49 CFR 375 App. A, FMCSA).
   • Pay the rest later: remaining charges are billed after delivery.

Official handbook: Your Rights and Responsibilities When You Move (FMCSA).